Utility Billing
Rate plans and cycles, bill runs from preview to the receivable, and every bill.
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Bill Runs
A cycle billed in four steps: preview, review the exceptions, approve (somebody other than who previewed it), post to the receivable.
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Utility Bills
Every bill: the run it came from, the account, the charges, what was owed before, what is due, and the AR invoice it became.
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Leak Adjustments
Credits for water lost to a repaired customer-side leak, by the company's policy: how much was billed, the account's normal use, the excess and the credit, who asked, who approved, and the bill that shows it. Asked for from a posted bill (Utility Bills › Leak adjustment).
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Rate Plans
What each service costs: the customer charge, block rates (with summer and winter blocks), fees, a minimum bill, the tax code the company's tax engine rates, and the dates it applies.
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Rate Blocks
The usage blocks of each plan: from and to (blank: no ceiling), the rate per unit, and the season.
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Rate Fees
Fees on a plan's bills: a fixed amount, an amount per unit, or a percentage of the service's charges, taxable or not.
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Billing Cycles
Groups of accounts read, billed and due together.
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