Social Channels
The social accounts this company listens through, what each one watches for, and the thresholds applied to everything that arrives. The signals themselves are worked in CRM → Social Desk.
10 steps · 4 questions · 2 screens on this shelf
The screens on this shelf
Workspace
Social Accounts
The networks, review sites, forums and feeds this company listens to — what each one watches for, how a signal is scored, and what happens to one without being asked. Credentials are sealed; nothing here ever hands one back.
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Report
Collection Runs
Every time TRANXACT went and looked, including the times it found nothing — because "we heard nothing" and "we never asked" are different facts.
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Progress is kept in this browser only — it is not sent anywhere and nobody else can see it.